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For general inquiries browse our FAQ.

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Frequently Asked Questions

Will your installers remove my lights as well as install them?

Absolutely. Our professionals are dedicated to providing you with a beautiful Holiday display, as well as taking all of the burden out of shopping for necessary materials, installing lights, and removing the lights after the holiday season. Removal is included in our price. Removals generally begin January 2. No appointment is necessary for removal. We remove lights on a geographical basis to ensure a quick removal for everyone.

When should I schedule my Christmas light installation?

Due to our short and fast-paced season, the sooner you schedule your installation the better chance you’ll have to get your lights installed and choose a date that you prefer. Installations begin in early October and end in late December. Call for early season discounts.

Are there electrical requirements?

Sometimes. A large number of strands (for incandescent lights) would require a dedicated circuit. Texas Fireman Christmas Lighting will not be held responsible for inadequate, faulty, or overloaded electrical sources at the place of service. You may be required to provide electrical connection from inside the house or hire an electrician to ensure minimal electrical requirements.

Do my lights stay on all day?

The option of an outdoor timer is available – the use of an outdoor timer is recommended and can significantly cut down on energy costs.

Will you install lights that we already own and can you store them as well?

No, we cannot insure or warranty the quality and workmanship lights we do not provide. All of our lights are the highest quality and custom made to our timers.

Is there a difference between your lights and the ones I can buy at the big box retailers?

Yes! Our lighting and decorations are manufactured to professional standards — longer-life bulbs and more flexibility. We also feature UL-rated, outdoor extension cords, a variety of property-friendly installation accessories and commercial-grade specialty decorations.

When can my holiday decorations be installed?

Holiday decorating begins in the month of October and continues until approximately the third week in December. Though we will try to accommodate any requests. Removals begin on January 2 thru January 31.

Do you also do Commercial Christmas Lighting installs?

Yes! Although is not our specialty we will try to accommodate any requests.

What if I have a problem with my lights?

Our qualified installers are trained to take all of the necessary measures to prevent any problems with your lights. However, if you do have a problem with your lights, we have service technicians to correct the problem as soon as possible.

It rained and now some of my lights are not turning on?

The most common reason lights do not turn on is because a GFI (Ground Fault Interceptor) outlet has turned off as a safety feature, which is associated with your existing electrical wiring. Resetting a GFI outlet is easy: locate the outlet that is not working, make sure that all the electrical cords and lighting are dry, and simply push the reset button back in. If it does not reset, the outlet may still be sensing moisture, or the outlet has gone bad and needs to be replaced.

What if a strand goes out?

We will replace the strand free of charge although individual bulbs are not covered. You can call us at 214-475-7325 to schedule a lighting specialist to come out to fix/replace the malfunctioning strand. We are not responsible for damaged items due to rain, snow, wind, acts of nature, unnatural causes or breakage due to neglect. Premium insurance agreements can be purchased to cover all equipment for one holiday season with a 48 hour response time.

What is the difference between an incandescent bulb and an LED?

Incandescent create light by use of a filament. When power is applied, the filament glows, generating heat, in turn, producing light. LEDs are the opposite. LEDs create light though a "cold process", when power is applied to semiconductors (usually gallium, arsenic and phosphorus) they're stimulated by the movement of electrons; thus creating photons, the light that is visibly seen by humans.

Incandescent

When finalizing your outdoor lighting selections, it's important to figure out what type of bulb you'd like to go with. An incandescent bulb generates light when electric current heats a filament wire so that it glows. As the bulb continues to operate, tungsten filament slowly evaporates due to the heat. When the filament loses enough tungsten (or breaks from shock), the bulb fails. Incandescent bulbs are easily dimmed. Bulbs with the same base can often be used interchangeably in the same fixture (size and wattage permitting).

LED

Light Emitting Diodes (LEDs) produce light when voltage is applied to negatively charged semiconductors, causing electrons to combine and create a unit of light (photon). In simpler terms, an LED is a chemical chip embedded in a plastic capsule. Because they are small, several LEDs are sometimes combined to produce a single light bulb. LED lighting in general is more efficient and longer lasting than any other type of light source, and it is being developed for more and more applications. 

Many LED products are designed to last as long as 50,000 hours. Incredible longevity means that you might never change another light again.

What is 50,000 hours? It is 50 times the life of a typical incandescent bulb and 5 times the lifetime of an average compact fluorescent lamp. In fact, if you ran a LED for 6 hours per day every day, it would last for nearly 23 years.